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Anna's New Start · Season 2, Episode 6: What Comes First?
· 4:57 · With Narrator, Ms. Lopez, and Anna
During a busy breakfast service at the Harbor Lane Hotel, two ordinary requests arrive at once. Anna sets priorities, asks Ms. Lopez for specific help, and completes the…
Transcript
Vocabulary in this episode
breakfast setup list
She has learned to check the breakfast setup list.
A list of things to prepare or check before breakfast service.
service
This morning, two requests arrive while service is busy.
The time when staff are serving food and drinks to guests.
give me a hand
Could you give me a hand with table four?
Could you help me with table four?
all set
They said they’re all set now.
They have what they need and are ready.
by the kitchen door
I can bring the coffee and check that table after I set the cups by the kitchen door.
Place the cups next to the kitchen door.
by the kitchen door
The first eight are already by the kitchen door.
The first eight cups are already next to the kitchen door.
in two trips
I’ll carry all twelve in two trips so I don’t drop them.
She will make two journeys to carry the cups, rather than carrying them all at once.
follow up
I can follow up with that table as soon as I get an answer.
She can speak to the table again after she gets an answer.
rather than
When another request came in, we could decide who was free rather than both leaving our tasks.
They could choose who would handle the request instead of both leaving their work.
needs attention
I’ll check the setup list now, before the next group arrives, and mark anything that still needs attention.